
About Us
We are an Australian Luxury Organic Skincare company founded in 1999. With a worldwide following, our passion, knowledge, and attention to detail have established us as the global benchmark for organic skincare. We advocate for holistic skin health and have reimagined skincare to bridge the gap between complementary medicine and beauty therapy.
About The Opportunity
We are looking for a Customer Service and Warehouse Assistant to join our company in Brookvale, NSW.
This role is varied and involves BOTH Customer Service elements, with pick/pack and dispatch tasks too.
Some of your responsibilities will include:
- Be the first point of contact for incoming calls and emails.
- Provide friendly customer service to both our ‘direct to consumer’, and wholesale customers.
- Process and dispatch logistic consignments.
- Help with preparation to dispatch.
- Quality control and stocktaking.
- Monthly reporting and analysis
About You
✔️ Local to the Northern Beaches.
✔️ Previous experience in a similar customer service or warehouse role.
✔️ Exceptional communication and interpersonal skills – written and verbal.
✔️ Must love building relationships, developing rapport, and helping people through extraordinary customer service experiences.
✔️ Strong computer skills.
✔️ The ability to work under pressure and meet deadlines.
✔️ Strong multi-tasking skills with high attention to detail.
✔️ Enjoy working in a varied role that will involve equal parts clerical, communication, AND order packing and processing tasks.
✔️ Excited to learn, evolve, and work within a small (and friendly) female-run team.
Experience in the following programs is highly regarded!
- Shopify
- Unleashed
- MS Office, Outlook
What's In It For You
- Work in a Small, Friendly Team with Great Culture
- Enjoy an Interesting, Unique & Varied Role
- Part Time Position Over 2-3 Days - Family friendly hours!
- Casual Trial Period for 4-6 Weeks Then Progress to Permanent
- Work-Life Balance | Work Locally & Avoid the Commute
- Ongoing Training & Development to Learn New Skills!
- Progress Your Career as the Company Grows
- Immediate Start Available for the Right Candidate
Get In Touch
Send us your resume and cover letter to:
info@mvskintherapy.com - with 'CV' in the subject line.
