Oops. This is a big 'no-no'.
The Gentle Cream Cleanser is an award-winning cleanser, created for all skin types - including sensitive. The unique and skin-loving formula is designed for compress cleansing. Which means that it truly needs to be removed with a warm and steamy Compress Cloth. Simply rinsing with water will leave a cream residue on your skin, and will not give the incredible and gentle clean that we promise you can achieve.

Watch our 3 Minute Ritual to see the art of compress cleansing in action.

Yikes. While we understand this seems to make perfect sense, we strongly recommend against this. For three reasons;
1 ) The product needs to be applied to dry skin - if your skin is damp the cleanser won't be able to grip the makeup and grime on your skin, and will instead slip around the surface.
2 ) Taking the bottle into the shower will allow water to contaminate your beautiful cream and risk creating a nice moist place for bacteria to move into.
3 ) Our goal is to change the way you approach your 'skincare routine'. We believe that taking simply a few minutes to be still and cleanse your face with purpose, will create a soul nurturing ritual, calm your nervous system, and improve your skin health.

It's likely.
MV is concentrated. Designed so that you can use sparingly, applied to damp skin, and then customise the dose based on your skin type or season.
This is a hard habit to crack, because most (if not all) skincare products are not formulated this way, so you've become accustomed to slathering large amounts of it all over your beautiful face. More is more, right? Not in this instance. Please, please, read the instructions on your label to see how much you should be using. Or ask us and we'll be happy to help x

skin@mvskintherapy.com

Here is the 'layering' rule for how MV should be applied in your ritual.

1st - SERUM
If you're using our Native Power Serum, this comes first. It's water based and needs to go onto DAMP skin, before an oil or a moisturiser.

2nd - OILS
If you'e using our Pure Jojoba, or one of our Oil Boosters - these are applied on top of a serum and underneath a moisturiser cream.

3rd - MOISTURISER
On top, always. We consider this an 'overcoat', moisturisers are designed to be occlusive, which means they sit atop the surface of your skin designed to protect and prevent against moisture loss. Definitely on top. We have seen some other brands recommend moisturiser underneath an oil, and this confuses us greatly.

Here are some exceptions to the rules.....

If you prefer blending your Rose Moisturiser and Booster Oil together, this is fine too.
While you'll get a more intensive experience by first massaging with your favourite oil booster, and -then- applying your Rose Moisturiser. Some customers prefer to;
- pump a little Rose Moisturiser into their palm.
- add a few drops of booster oil.
- add a spritz or two of Rose Mist.
- then blend together to create a customised moisturiser.

If you are genuinely hyper sensitive, you may find great comfort in using Pure Jojoba as your protective layer. Applying a thin veil, waiting for it to absorb, and then applying any other product on top. This is only for those who are very sensitive, and can find that even water will be aggravating. The reason this isn't really a rule-breaker, is because Jojoba is actually not an oil, but a very clever liquid wax!

Oh dear. Lil mistake.
We know, it's confusing because EVERYONE (for some reason) assumes that clay masks should be left on your face until they turn into a dry and crackly desert, flaking off when you try not to laugh. This is so wrong, and here's why.
Clay that has become dry is.... (you guessed it) DRYING, really really drying. It will just completley rob your skin of all it's moisture and oils. You'll feel 'tight' and you'll mistake this as a nice and 'clean' feeling. But boy oh boy, this isn't ideal at all. The opposite, in fact.

We absolutely adore prescribing our Mineral Rich Clays to soften the skin, refine texture, reduce inflammation, and strengthen the skin for improved barrier function. Our clays are pure and full of minerals that are therapeutic for the skin, when you mix then with water they 'activate' and will work their magic - infusing into the skin. When you allow the mask to then become dry, it starts it's process of taking all this goodness back. So do your skin a favour and keep an eye on the change of consistency when you've applied it - once it has started to tighten and dry around the edges of your face, yet remains wet towards the surface - this is perfect. If you're confused, watch our Mineral Mask Ritual for the full tutorial, and see the next 'Surprising Mistake' too.

If you want to know more about this interesting topic, we've written a blog about it - here.

Please only ever apply the following products to dampened skin:
Native Power Serum - very important!
Both the Rose & Oxygen Moisturisers
All Oils - Boosters, 9 Oil, and Body Oils

WHY?
Spritzing with Rose Hydrating Mist after cleansing and before product application:
a) allows for rapid penetration of product
b) locks in a vital layer of moisture to hydrate the skin and
c) reduces the amount of product required.

Additionally, when using the Native Power Serum, damp skin application is essential for the hyaluronic acid molecules to 'grab' and draw into the skin. Delivering moisture.

Please, please only apply our Gentle Cream Cleanser to dry skin. It needs to grip the surface of your skin - grabbing hold of all that grime, makeup, and sunscreen.

All Mineral Masks should also be applied to dry skin.

These products don't mind if they are applied to dampened or dry skin:
multiBALM
Hand Rescue
Pure Jojoba

Yes - you can tailor either MV moisturiser to your liking.

How?
Place a small pump of Rose Soothing & Protective Moisturiser or Oxygen Moisturiser into the palm of your hand, then spritz it with Rose Hydrating Mist and blend together to form a light lotion. Smooth over face, neck and outer eye area.

If you need a rich creme for dry skin - apply 1/2 a pump.

If you need a light moisturiser for oilier complexions - blend 1/4 pump with a few spritz' of Rose Hydrating Mist into the palm of your hands

*The most common mistake made with MV is using too much moisturiser and/or treatment oil. Experiment to find what your skin is happy with then use more or less depending on the season, your environment or your health.

The Pure Jojoba is your eye care all-rounder - as a natural hydrator, it is very light, absolutely non-irritating, and helps strengthen lashes too!
You simply touch the dripper lid to collect the residual Jojoba, press the pads of 2 fingers together then massage around the outer circle of your eyes for around 30 seconds, before one final sweep over the entire eye area. Yes, that's right - Jojoba is totally safe to use over the whole eye area!

If you love a light eye cream, place a tiny amount (a quarter pump) of Rose Moisturiser in your palm along with 1 drop of Pure Jojoba and a spritz of Rose Mist. Blend together then massage around the outer eye area until fully absorbed.

You can take eye care to a whole new level by smoothing our new multiBALM around the outer edges (laugh lines) of your eyes too.

It's up to you, there are a few ways:
a) use them alone (particularly at night)
b) mix 2 drops in with half a pump of moisturiser, blend together and apply to the skin or
c) apply the oil first then follow with moisturiser where the skin is particularly dry or dehydrated.

Yes, absolutely ALL of our products are safe to use during pregnancy.
This is often a time where mums-to-be seek out natural and organic products and stop using unnecessary chemicals on their skin.

You can feel safe knowing that all essential oil components in our products are present at <2% and none of the essential oils present in our formulations are contra-indicated in pregnancy. Our Advice Centre provides detailed information of how certain products can be used therapeutically for the treatment of baby & pregnancy specific skin concerns, here are some of our Pregnancy Hero Products.

Pigmentation is incredibly stubborn and therefore one of the most difficult skin concerns to treat. Historically, hydroquinone has been used to bleach the skin but this is no longer recommended and for very good reason. Laser is marketed as a solution but can often make pigmentation worse. Topical products have very limited success as anyone who has tried a 'whitening' or 'brightening' product will attest to. The very best advice MV can give is to use a product high in Vitamin C and ingredients known to be beneficial for sun damage and discolouration such as cold pressed Avocado Oil. A good natural sun screen is essential when outdoors for prolonged periods so be sure to wear a wide brimmed hat and sun glasses too.

Native Power Serum:
Our water-based treatment product, with Kakadu Plum (the worlds highest source of Vitamin C) combined with Davidson Plum, Quandong ad Hyaluronic Acid. These plants are rich in phytonutrients that offer antioxidant support and unique reparative and protective properties, designed to survive in a harsh Australian climate.

Instant Revival:
As the name suggests. Watch as this powerful Booster delivers oil rich nutrients into the lower layers of the epidermis, reviving and rejuvenating complexions that have been exposed to a little too many environmental aggressors, especially UV. Also adored by mature skins who have experienced more of life in general.

9 Oil Tonic:
9 powerful botanicals (and absolutely no fillers) work synergistically to provide a nourishing treatment for either targeted care, ongoing maintenance - or both! This is a medicinal tonic designed to be experienced with gentle facial massage and warm compress infusion. Repair barrier-impaired skins, calm inflammation, reverse dehydration, all whilst enjoying the aromatic sensation that this antioxidant-rich experience delivers.

Yes, you can. 'Around' being the operative word here, please don't place any products except the Pure Jojoba across your actual eyelid and close to your lash line.

We believe in multi-purpose, and that’s the great thing about the versatility of the Rose Moisturiser. Using only use a tiny amount (half a pump or less), place in your palm along with 1 drop of Pure Jojoba and 2 sprays of Rose Mist. Blend between palms and voila, you’ve created a fast absorbing light lotion to smooth over your face, neck AND outer eye area.

Yes. But more accurately - very, very small batch.

This is an essential secret to the success of our award-winning formulas, for a few reasons. Firstly, the essential oils components don't like being beaten around in large batches. By only producing small volumes of products in one manufacture, the integrity of the delicate natural ingredients are preserved, and we notice that this positively improves their success therapeutically.
Secondly, by producing small-batch we are able to create EXTREMELY FRESH products. We like to consider MV products as living, so it is vital that we send out only fresh batches to you. This process is part of the reason we are able to forego the use of chemical preservers, and instead rely on the costly but therapaeutic power of antioxidant preservation within our plant ingredients. The fact that they have passed EU compliance without the need for chemical preservation is testament to their quality and freshness.

MV is a 100% Australian owned and made company.
We make all of our products in-house, here at our Northern Beaches Headquarters in Sydney.

In-house manufacture is actually very rare, most brands (even 'green' ones) outsource their manufacture to a third-party. The main benefit of making our own products means that we have full control...over everything.
For example:
WE ensure that vital ingredients (like essential oils) are strictly only cold-blended to preserve their integrity and efficacy.
WE source and store our own fresh ingredients. This means that we know what we're putting in your products, exactly where it's come from, and how it's been stored.

Sure is.
If you're holding a bottle of MV, it has been blended, tested, filled, and packed (lovingly) by one of the women in our little team.
x

It depends on the formula.
Primarily, we rely heavily on a range of expensive essential oils for their natural antioxidant preservation qualities.

For some products we also use natural preservatives such as Honeysuckle Extract or Potassium Sorbate (derived from berries) to naturally preserve products, giving a 12 month shelf life. These preservatives are safe & effective, approved by some of the worlds' largest organic skincare certification bodies.

Quality plant ingredients, made small-batch, and bottled immediately within dark and airtight bottles have allowed us to achieved EU Compliance (one of the strictest compliancy models in the world), without the need for harsh chemical preservatives.

Store products in a bathroom cabinet or on a shelf that is not exposed to sunlight. Because MV products are fresh, it is important they are treated like living products, and not exposed to full sunlight or a heat source. The volatile essential oils and fragile essential fatty acid oils do not tolerate high temperatures and UV light well. During the hot summer months (26 degrees or more) it is recommended you store your MV products in the refrigerator.

We are honoured and privileged to use Native Australian ingredients in some of our products. However we would like to acknowledge that the therapeutic use of Native plants is traditional knowledge and medicine practiced by Australian First Nations people, passed on for generations - and not 'modern' 'trendy' or 'cutting-edge'.

We are honoured to feature Australian Native extracts in our;
Native Power Serum
Rose Hydrating Mist
Rose Soothing & Protective Moisturiser
Oxygen Moisturiser

Every product in the MV range is vegan, with the exception of our new multiBALM - which uses beeswax from Jeffrey, a local beekeeper in the NSW Hinterland.

Absolutely not, we never will.
MV Skincare has been tested on humans only. We also ban the sale of MV products into countries that mandate compulsory animal testing, like China for example.

Opting for primarily aluminium bottled packaging was no accident. Glass bottles are lovely - but boy are they heavy! We ship products to you so it's important to reduce the wastage from breakage, packing protection, and weight of our freight shipments.

Aluminium is perfect for us because it is safe & food grade (coated with an inert resin lining), and while it's not only lightweight it's also 100% recyclable as a 'closed loop' product. Which means that it can be recycled infinitely!

Recycling aluminium uses only 5% of the initial energy and only 5% of the greenhouse gases. It is for this reason that approximately 75% of the aluminium  ever produced is still in use today!

Some products are boxed in 100% recyclable paper, to offer better protection during transport, and to allow us the space to print all the information necessary for compliancy protocols for international sales like the EU.

MV pledges an allegiance to the planet. We are mindful of the way in which we interact with the world around us, and we consider our impact on the environment in every choice we make. Every business will have their own unique opportunities to make better eco-conscious and ethical choices. We are forever evolving and challenging the way we do things, but we like to adopt the model of 'reduce, reuse, recycle'.

Concentrated Formulas
This is one of the most important points to communicate, because it really is so rare and we consider it our point of difference. Since inception, MV formulations were created with the intention to be CONCENTRATED and never diluted or greenwashed with organic ingredients for marketing gain.
Of course, the benefits of this are multi-factorial and ultimately result in our customers using less product, customising the dosage, and spending less money. The positive impact on the environment means that you purchase less frequently, we ship less frequently, and everyone wins.

Reuse, Reuse, Reuse
This one is MAJOR. Waste is only waste, when it becomes.....well, waste.
We all need to reuse as MUCH AS POSSIBLE in our everyday lives, and this is something really and truly practiced around the office every.single.day. How? Boxes we receive goods in are repurposed for stockist orders, we make notebooks from scrap paper, we upcycle containers, we make our own cleaning products, we share recipes and leftovers.
The list is exhaustive, trust us - we care, in a big way.

We have more to say on this topic, please click here if you're interested :)

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